Kawi app help

Part of Kawi is free, with no time limit: three themes and four games. The full subscription unlocks everything else: €59.90 a year (launch price until 31 January 2027, then €79.90 for new subscribers; you keep your price as long as you stay subscribed) or €12.90 a month. The yearly plan starts with a 7-day free trial, once per account. The exact amount shown in the app is the one set by your store.

Open the subscription offer screen (for example by tapping a locked theme), answer the parent gate, then tap “Restore purchases”. Use the same Apple or Google account as for the purchase: that account holds the subscription, not your Kawi account.

In the Parent area, “Your subscription” card, tap “Manage or cancel”. You can also go through your phone: on iPhone or iPad, Settings > your name > Subscriptions; on Android, Google Play app > Payments & subscriptions > Subscriptions. Deleting the app or your Kawi account does not cancel the subscription.

In the Parent area, tap “Add a child”: each child gets their own profile and progress. All the children in the family are included in the subscription.

Create the optional backup account in the Parent area: your email, then a 6-digit code sent by email, no password. On the new phone, do the same in “Account and backup” with the same email, or tap “I already have a Kawi account” the very first time you open the app. Without an account, progress stays on the phone.

In the Parent area, tap “App language”: French, German, English or Portuguese. The words your child learns of course stay in Luxembourgish.

Yes: words, voices and games are inside the app. Internet is only needed to receive the backup account code, buy or restore the subscription, and show some event scenery. The backup resumes on its own when you are back online.

A small code that keeps the Parent area, purchases and settings out of children's reach: three numbers written in words, to tap in order. After three mistakes, the gate waits 30 seconds.

Turn up the phone volume: voices play even when the iPhone is on silent. In the Parent area, or during a game with the “Parent” button, you can turn off the “Music on the home screen and the walk” (exercise voices stay), or show what Kawi says, handy without headphones. Words and their pronunciation come from the official Luxembourgish dictionary (LOD).

In the Parent area: “Receive notifications” for reminders (sent by the phone itself, nothing goes through our servers), and “Help Kawi get better” for the anonymous statistics.

Everything is explained on the Delete my account page, with or without the app.

iPhone and iPad with iOS 16.4 or later, and Android phones and tablets.